Business plan 2016-2020

Business plan 2016-2020

A logo for our Business Plan including orange, green, blue and pink icon and strapline committed to excellence


Our purpose: Creating Communities to be proud of

We have regularly reviewed our Business Plan and objectives to ensure they remain relevant to the environment in which we operate and meet the needs of our customers and communities. Our latest update covers the next 4 years from 2016 – 2020.

Our key objectives

The heart of the plan is the focus provided by our key objectives. These are what will determine how we prioritize our resources, how we will deliver against our purpose for the next five years, and how we will judge our success. These are:

You can download the summary version of our business plan here

Last modified on November 25th, 2020 at 11:10 am