We will develop a culture that gives our colleagues the confidence to create new ideas and try new things.

To deliver this, we will focus on:

Agile working

• Changing the way that we work, to add flexibility, drive improvements, and provide an enhanced service.

Shared leadership

• Develop colleagues to be leaders in their own right, and become increasingly influential and impactful.

Doing the right thing

• Ensuring colleagues feel trusted and empowered to do what they feel is the right thing.