Social housing with Cartrefi Conwy

What is social housing?

Social housing is housing provided by Local Councils and Housing Associations at rates that are affordable to those on low incomes.  Registration for social housing depends on the applicant’s household meeting housing need as defined in the lettings policy.

How to apply for social housing

You can apply for social housing by contacting the homefinder team on 0300 124 0050. Conwy Housing Solutions will use a process called SARTH (Single Access Route to Housing) which means you only have to make one application to go on the Housing Register for all housing associations across the county of Conwy.

Housing Bands

We will use the information in your application form to assess which housing band you match. These are:

Band 1

• Urgent housing need – local connection (except in one case, given below)
• People with an urgent medical need, for example hospitalised and unable to return to current home
• People who have an urgent need to move to an adapted property
• If your home has been destroyed by a disaster
• Someone leaving armed forces and needing accommodation
• Cases where a young person is leaving care or would otherwise be going into care
• Current tenant who has too many bedrooms and will take a smaller property
• Current tenant who has an adapted property they no longer need
• Homeless and fleeing violence or threat of violence (local connection not required)
• Other exceptional cases of urgent need

 Band 2

• Housing need – local connection
• Unintentionally homeless person
• Serious medical need which is affected by their housing
• People living in severely poor or overcrowded housing
• People living in properties lacking essential facilities, for example, a toilet
• Someone needing an adapted property
• People who are suffering hardship because of their housing, for example, someone needing to move to receive essential support

 Band 3

• Urgent housing need – no local connection
• People with an urgent medical need, e.g. hospitalised and unable to return to current home
• People who have an urgent need to move to an adapted property
• If your home has been destroyed by a disaster
• Someone leaving armed forces and needing accommodation
• Cases where a young person is leaving care or in danger of going into care
• Other exceptional case of urgent need

 Band 4

• Housing need – No local connection (except in one case, given below)
• Unintentionally homeless person
• Serious medical need which is affected by their housing
• People living in severely poor or overcrowded housing
• People living in properties lacking essential facilities, e.g. a toilet
• Someone needing an adapted property
• People who are suffering hardship because of their housing, for example, someone needing to move to receive essential support
• Intentionally homeless person (with or without local connection)

To apply for social housing contact Conwy Housing Solutions:

You can contact the team via our online form or call us on 0300 124 0050