Getting online

Ask Katy on Universal Credit : Online Security from Cartrefi Conwy on Vimeo.


You need to have regular access to a computer, wifi and an email address to apply for and manage your Universal Credit claim.

If you don’t have any of these or aren’t confident using a computer there are lots of places for you to get help and support:

Your local library can help you get online and support you to use the internet and email free of charge. Find out more here

There’s lots of places in Conwy where you can be supported to get online. Find out more here

Or you can speak to Lydia in our Community Involvement Team who can find you some local support and advice, or get in touch with Creating Enterprise on 01492 588 980  who run a jobs cafe every Friday morning between 10-12 and provide support with getting online.

Worried about Universal Credit?  Want some advice? Our Money Support Team is out and about near you to support you through Universal Credit. Find out more

Last modified on February 18th, 2020 at 2:42 pm