Key Facts



Key information about Universal Credit:

  • If you get help with your rent, this will be included in your monthly payment – you’ll then pay your landlord directly.
  • Universal Credit is paid monthly in arrears so it can take up to five weeks after you make your claim to get your first payment.
  • You have to make your claim and stay in touch online.
  • You must have a bank account in order to receive Universal Credit.
  • If you live with someone as a couple and you are both entitled to claim Universal Credit, you will get one monthly joint payment paid into a single bank account.
  • There are no limits on how many hours a week you can work if you’re claiming Universal Credit. Instead, the amount you get will gradually reduce as you earn more, so you won’t lose all your benefits at once.

If you are worried about how you will manage your money until you get your first payment, read the Money Advice Service guide Support while waiting for benefit payments.

Or why not arrange to meet with our Money Support Team

Our Money Support Team is out and about near you to support you through Universal Credit. Find out more

Find out more information on Universal Credit


Last modified on July 3rd, 2019 at 4:54 pm