Useful links

Useful links

Welsh government has published information for tenants in Wales on the support available to them:


Latest advice for lockdown, isolation & quarantine:


Coronavirus regulations – FAQ’s:


Guidance on protecting yourself and others:


Extended Households – FAQ’s:


Guidance for those that are ‘shielding’ and how they can safely join another household:



Day to day help & support:


Support for anyone in the county of Conwy who cannot call on friends, family or neighbours to ask for help in collecting their shopping, giving medication, etc.

Phone 01492575544


Medical support & advice:


Get medical help near you


Health Advice

For people affected by dementia you can call the National Dementia Helpline number 0300 222 1122 for advice and support.


Online health resources and digital guides through Digital Unite on everything from staying healthy to staying in touch with friends and family

Tenouvous cancer care are offering a Telefriend service for those that a isolating and a little lonelier during this time, to receive regular phone calls to lift spirits and chat to someone friendly outside of their own home.


Employment issues or concerns:


Check if your employer can use the Coronavirus Job Retention Scheme


Support for Employees and benefit claimants


Online courses including psychology and mental health, digital marketing and construction management to keep your skills up to date through Working Wales if you’ve been furloughed.

View a full list of courses:


Creating Enterprise online training and support sessions are running weekly during lockdown. If you’d like to join in with them all you need to do is send them a Facebook message and they will take it from there.


Utility bills and finances


Utility bill advice on how to save on your monthly bills through Good Housekeeping.

Coronavirus and your finances section on Money Super Market as well as comparison on cheapest deal on your monthly bills

Gas & Electricity Price Comparison – Hints, Tips, and Helpful Information through Simply Switch

Gas and Electric price comparison through U Switch

Council Tax Reduction if your income has been impacted by the Coronavirus. Find out if you are eligible here



Local noticeboards and resources: 


Useful food/shopping resource posters for different areas are updated regularly over at Conwy Community Wellbeing Team’s Facebook page


Conwy Older People’s Forum newsletter which includes lots of useful information and links for those older people in isolation.


Useful contact numbers and email addresses for those isolating in the Colwyn Bay area through Together: Click here to view

Lots of useful resources on support on everything from Crime Prevention to Mental Health through the Neighbourhood Watch Newsletter and website

Llanddulas and Rhyd-y-Foel Community Council have launched a brand new food share. If you know of anyone that would benefit from this service, then please contact them on 07377 328544 to arrange for a parcel to be delivered to their home or to the local Post Office.


Other useful links:


Support and advice regarding Coronavirus scammers and fraudsters has been produced by Victim Support

The Friends Against Scams online training and website has been updated to include information around Coronavirus scams. Complete the training and send it to your friends and family to make sure everyone is scam aware.


Grant support for veterans

The AFC Trust are bringing out a range of new grant programmes which are about supporting vulnerable veterans through the pandemic.


How you can support your local pharmacy

Have a look at 5 easy read tips you can do to help your local pharmacy during this busy period of time. Click here to read.


Coronavirus: How to clean your smartphone safely


Latest travel advice


How to talk to your children about Coronavirus

Last modified on July 7th, 2020 at 1:15 pm