What to do in an emergency

Emergency contact phone numbers:

Emergency services

• Police, Fire and Ambulance: 999 (This number is for real emergencies only, where there is an immediate threat to life or to property. Please use it responsibly so that those with a real emergency can get through.)
• North Wales Police non urgent calls: 101 or 0300 330 0101  |  Minicom: 01745535612
• NHS Direct Wales: 0845 46 47

 

Council contact numbers

• Out-of-hours emergencies (all Council services): 0300 123 3079
• Flood response team 01492 577999
• Emergency road maintenance: 0300 123 3079

 

Electricity, gas and water emergencies

• Power Loss and Emergencies: 105
• SP Energy Networks: 0800 001 5400
• Transco Gas Emergency: 0800 111 999
• Welsh Water: 0800 052 0145

 

Cartrefi Conwy – Out of Hours Repairs Reporting

You can still call us on 0300 124 0040 outside of our office hours. Please do not use this number if there is immediate danger to yourself, other people or property.