SEE SOMETHING – SAY SOMETHING

We’re committed to keeping our contract holders and communities safe from harm, abuse, and neglect.

Keeping people safe is everyone’s job, and everyone deserves to feel secure. We all have a role in protecting vulnerable individuals in our community, like kids, young people, and adults who may need extra support.

Here’s some helpful information that gives you support, guidance, and points out different types of harm to watch out for. Together, we make sure everyone stays safe.

See Something – Say Something video: Watch here

What is abuse?

Abuse is when someone does something bad to you that hurts, scares, or makes you unhappy. Check out the lists below to learn about different types of abuse.

The following applies to vulnerable adults

Physical abuse:

• being hit or slapped
• being given the wrong medication on purpose
• being locked in somewhere, tied up or force-fed

Sexual abuse:

• being touched or kissed when it is not wanted
• being made to touch or kiss someone else
• being made to watch pornography
• being raped
• getting something like a gift or money for performing sexual acts which they could not or did not consent to

Emotional abuse:

• being threatened
• not being given choices
• being bullied
• being deliberately left alone for a long time
• being tormented

Financial abuse:

• having money or personal property stolen
• being tricked out of benefits
• lending someone money and not being paid back
• being bullied into letting other people use credit cards or cheques

Neglect:

• not being given enough to eat or drink
• being left in dirty or wet clothes
• being given the wrong medication or not being given medication at all
• someone not calling a doctor or nurse when help is needed

Discriminatory abuse:

• ignoring religious beliefs
• making comments or jokes about a person’s disability, race or sexuality
• not providing food to meet dietary requirements

Organisational abuse:

• repeated instances of poor care or treatment in a service

Domestic abuse:

• abuse carried out by someone who is, or has been, a family member or intimate partner

Self-neglect:

• when a person is unable to look after themselves, meaning that their health, wellbeing or safety is affected

Modern Slavery

• when a person is forced to work for no money
• they may be owned or controlled by an employer or moved from different areas or abroad

The following applies to a child at risk

Physical abuse

• being hit or slapped
• being given the wrong medication on purpose
• being locked in somewhere, tied up or force-fed

Sexual abuse

• being touched or kissed when it is not wanted
• being made to touch or kiss someone else
• being made to watch pornography
• being raped
• getting something like a gift or money for performing sexual acts which they could not or did not consent to

Emotional abuse

• being threatened
• not being given choices
• being bullied
• being deliberately left alone for a long time
• being tormented

Financial abuse

• having money or personal property stolen
• being tricked out of benefits
• lending someone money and not being paid back
• being bullied into letting other people use credit cards or cheques

Neglect

• not being given enough to eat or drink
• being left in dirty or wet clothes
• being given the wrong medication or not being given medication at all
• someone not calling a doctor or nurse when help is needed

Discriminatory abuse:

• ignoring religious beliefs
• making comments or jokes about a person’s disability, race or sexuality
• not providing food to meet dietary requirements

Organisational abuse:

• repeated instances of poor care or treatment in a service

Domestic abuse: 

• abuse carried out by someone who is, or has been, a family member or intimate partner

Modern Slavery: 

• when a person is forced to work for no money
• they may be owned or controlled by an employer or moved from different areas or abroad

What is safeguarding from abuse?

Safeguarding means helping people who might be going through abuse or neglect, or are in danger of it. The goal is to support them in staying safe and protecting themselves from harm.

Who could abuse you or others? 

Anyone, even someone you know or a stranger, could hurt you or vulnerable people.

Who can I tell?

If you suspect that someone you know is being abused – tell somebody.

If you suspect a person is at immediate risk of harm call 999 and speak to the Police.

Cartrefi Conwy and Creating Enterprise

You can tell any member of Cartrefi Conwy or Creating Enterprise staff in any way that you wish.

• Phone: 0300 124 0040
• Email: safeguarding@cartreficonwy.org
• Write to us: Cartrefi Conwy, Morfa Gele, Cae Eithin, North Wales Business Park, Abergele, LL22 8LJ

Conwy Council

If you see, or suspect that abuse is happening, please don’t ignore it. Contact them to share your concerns:

• Tel: 0300 456 1111
• Tel out of hours: 0300 123 3079
• Fax: 01492 576330
• E-mail: wellbeing@conwy.gov.uk
• Text message (for general enquiries): 07797 870361
• North Wales Adult Safeguarding Reporting Form (Microsoft Word)
• North Wales Safeguarding Reporting Form (PDF)
• In an emergency call 999

If you see, or suspect that a child who lives in Conwy is being abused, please don’t ignore it.  Contact us to share your concerns:

• Tel: 01492 575111
• Tel out of hours: 0300 123 3079
• Complete a referral form and return it to duty@conwy.gov.uk
• In an emergency call 999

Childline

ChildLine on 0800 1111 call or go to the ChildLine Website

NSPCC on 0800 800 5000 call or go to the NSPCC Website

If you don’t want to talk to someone you don’t know, you can ask an adult that you trust, like a teacher or youth worker or even a friend, to make the phone call for you.

Download a referral form (adult): North-Wales-Adult-Safeguarding-Report-Form-V13 (1)

Download a referral form (Children and Families): Referral-Form-Children-and-Families2018

SEE SOMETHING – SAY SOMETHING

Resources: General 

Resources: Financial Abuse

• Age UK – information on Financial Abuse. Click Here.

Download our Safeguarding Policy: AT_Pol121.5 Safeguarding Policy 221123

Download our Safeguarding Procedure: Pol121.5 Safeguarding Procedure Appendix 1 of 2