Leased Scheme Move On Officer Vacancy North Wales
End Date: 13th July 2026
Grade 5, Spinal Points S–T | £30,769 – £31,678 per annum (depending on experience)
37 hours per week | Morfa Gele / Coed Pella
Fixed Term until 31 March 2027
Click HERE to apply
We have an exciting opportunity to join Cartrefi Conwy as a Leased Scheme Move On Officer, working within our Leased Schemes Team.
This rewarding role focuses on supporting customers living in temporary leased accommodation, helping them overcome barriers, access the support they need and successfully move on into sustainable, permanent homes. You will work closely with contract holders, colleagues, Conwy County Borough Council and a range of partner
agencies to deliver positive outcomes and provide tailored support throughout a customer’s housing journey.
How you’ll support our Together Plan commitments
✅ Do the Right Thing
You’ll provide compassionate, customer-focused support, helping people make informed decisions about their housing options and ensuring they receive the right advice and assistance at the right time.
✅ Lead by Example
You’ll manage a varied caseload, proactively identify solutions, develop support plans and help customers address issues such as budgeting, income maximisation and move-on preparation.
✅ Stronger Together
You’ll build strong relationships with colleagues, CCBC, support agencies and other housing providers, contributing to a coordinated, multi-agency approach that delivers the best outcomes for customers.
What we’re looking for
We’re seeking someone who has:
- Experience working in a housing-related or similar customer-focused environment.
- Excellent communication and interpersonal skills.
- A professional and empathetic approach when dealing with people facing challenging circumstances.
- Strong organisational skills and the ability to manage competing priorities.
- The confidence to make sound decisions and work independently when required.
- The ability to work collaboratively with internal teams and external partners.
- Access to a vehicle and the ability to drive for work purposes.
What you’ll receive in return
- Competitive salary of £30,769 – £31,678 per annum, depending on experience.
- 25 days annual leave plus bank holidays, increasing with service.
- Flexi-time scheme.
- Choice of two pension schemes.
- Enhanced sick pay and family-friendly policies.
- Health cash plan, cycle to work scheme and personal development grants.
- Employer-funded Enhanced DBS check.
This role is offered on a fixed-term basis until 31 March 2027.
If you think you have the skills, experience and commitment we’re looking for, we’d love to hear from you.
Equal Opportunities
We want to meet the aims and commitments set out in our equality & Diversity policy. This includes not discriminating under the Equality Act 2010, and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.
We need your help and co-operation to do this, however filling in this form is voluntary. The information provided will be kept confidential and will be used for monitoring purposes only: Equal Opportunities Monitoring Form
Job description available here
Closing Date: 12 July 2026
Click HERE to apply