My pipes have burst / are frozen. What should I do?

My pipes have burst / are frozen.  What should I do?

Frozen pipes

  • Turn off the water at the main stoptap.
  • Gently thaw the pipes with a hair dryer or hot water bottles.
  • If the hot water system is frozen, turn off the water heater.

Burst pipes

  • Turn off the water at the main stoptap.
  • Turn off any water heaters.
  • Turn on all your taps to drain water from the system. This may take about 15 minutes.
  • When the water stops running turn all your taps off.
  • If electrical fittings are getting wet do not touch them. Turn off the electricity at the consumer unit or fuse box.

Last modified on January 27th, 2017 at 3:26 pm